Avaya Phone System
Business Phone Systems

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Avaya IP Office IP406 V2 Control Unit Release 3.1 (700359946)

Overview:

The IP406 V2 control unit is a stackable unit with an optional 19” rack mounting kit. The IP406 V2 includes:The IP406 V2 includes 8 digital station (DS) and 2 analog phone (single line telephone) ports. It includes an eight port EthernetLAN switch (unmanaged Layer 2) and Compact Flash card slot for an optional embedded voicemail memory card.It supports up to 6 external expansion modules plus IP extensions controlled through its LAN interface.with a maximum configuration of 250 of various types in combination. Analog only: 182. DS only: 188. IP only: 90.

  • 8 Digital Station (DS) ports for selected 2400, 5400, 6400 and T3 Series phones plus 3810 wireless (US) phones.
  • 2 Analog telephone (single line extensions)ports.
  • Dual-PRI in Slot A. internal expansion module support for increased trunk capacity
  • 8 10/100 Mbps LAN Switched ports (Layer-2, unmanaged).
  • Support for optional embedded voicemail/auto-attendant (Compact Flash card)
  • 9-pin DTE Port (for maintenance or serial dongle connection for PC-less licensing).
  • X.21/V35 WAN interface.
  • Support for 6 Expansion Modules.
  • External output port containing two switches for door entry systems.
  • Audio port for external music on hold source
  • 40 Data channels (Maximum 20 useable for Voicemail Pro).

A data channel is used whenever a call is made from the IP network to an exchange line (Central Office).(For example, four people surfing the Internet will use a single data channel since they all share the same line to the ISP. Two people remotely accessing the Office LAN from home will use two data channels since they have dialed in on separate lines. IP extensions do not use data channels.)Optional internal upgrades allow for the support of up 12 x V.90 modem calls and a 4, 8, 16, 24 or 30-channel Voice used for either providing networking between sites over a Wide Area Network or supporting Compression Module (VCM).
The VCM module supports 4, 8, 16, 24 or 30 simultaneous Voice over IP sessions. These can be IP Telephones and Soft phones. Typically an IP extension only uses a compression module channel when starting a call and while on a call to a non-IP extension/line. It is possible to configure more IP extensions than the capacity of the installed VCM.Through support of up to six external Expansion Modules, IP406 V2 can be enhanced to support a mixture of analog, digital or IP phones to maximum of 190 phones.

Voice mail capability:
  • Five voicemail modes of operation are available:
  • Voicemail Lite
  • Voicemail Pro
  • Embedded Voicemail with Auto Attendant
  • Voicemail Pro Networked Messaging with other voicemail systems
  • Centralized Intuity Audix / Modular Messaging Voicemail
Hardware Compatibilities:
Modules:
Internal Modules
  • IP400 Office Quad BRI.
  • IP400 Office PRI T1.
  • IP400 Office Dual PRI T1
  • IP400 Office Universal Quad Loop start Analog Trunk with caller ID .
  • IP400 Office VC Module – 4/8/16/24/30
  • IP400 Internal Modem Card
Hardware Compatibilities:
IP Office digital phones:
  • 5402 Telephone.
  • 5410 Telephone.
  • 5420 Telephone.
Digital phones:
  • 2402 Telephone.
  • 2410 Telephone.
  • 2420 Telephone.
  • 6408D Telephone.
  • 6416D Telephone.
  • 6424D Telephone.
  • XM24 DSS Unit.
  • EU24/EU24BL DSS Unit.
  • AnalogTelephones
Digital phones:
  • 4406D Telephone.
  • 4412D Telephone.
  • 4424D Telephone.
  • 4450 DSS Unit.
Cordless and Wireless phones:
  • 9040 Wireless Telephone.
  • 3810 Wireless Telephone.
  • Avaya 3616 IP Wireless.
  • Avaya 3626 IP Wireless.
  • IP WirelessIP Office
IP WirelessIP Office H.323 IP phones 5600 series:
  • 5601 IP Telephone.
  • 5602SW IP Telephone.
  • 5610 IP Telephone.
  • 5620 IP Telephone.
IP phones supported 4600 Series.
  • 4601 IP Telephone.
  • 4602 IP Telephone.
  • 4602SW IP Telephone.
  • 4606 IP Telephone.
  • 4610 IP Telephone.
  • 4612 IP Telephone.
  • 4620 IP Telephone.
  • 4624 IP Telephone.
Applications:
  • Interactive Voice Response (IVR) and Text to Speech
    • Create automated customized systems allowing callers to interact with business information, for example, Account enquiry systems, Automated ordering systems, Ticket purchasing systems, PIN number checking, Remote time sheet management, etc. Enhance theses systems by using Text To Speech to read information back to callers
  • SoftConsole
    • Graphical User Interface (GUI) for attendants via a PC-based console for call handling and physical phone for the speech path; an easy way to learn and use sophisticated tools in a comfortable environment.
  • Phone Manager
    • A powerful desktop application for the IP Office, available in Lite, Professional, and IP Softphone versions to allow you to control and manage phone calls from your Windows desktop.
  • Open CTI interfaces
    • TAPI-compliant out of the box. IP Office integrates easily with popular contact management applications such as Outlook, ACT!, GoldMine and Maximizer. Sophisticated custom applications can be rapidly developed and deployed with our full software development kit.
  • Compact Business Center
    • Report on overall system performance and basic call center functionality for up to three workgroups with quality of service reports, selected group reports, simple plug-and-play installation, and more.
  • Compact Contact Center
    • The formal Multi-Media Contact Center option, with a full customer management toolset including real time agent, system, group management, standard and custom reporting, real time tracking and analysis, options for agent connection, and remote agent support, wallboards for installations of up to 75 agents.
  • Queue Manager and Campaign Manager
    • Powerful voice and IVR applications for the Contact Center that facilitate agent and traffic management for better productivity and customer service.
  • IP Office SMDR
    • A call logger utility, IP Office SMDR, is included which allows the detail of all calls to be sent to a file on the PC.
  • Conferencing solutions
    • The built-in conferencing solution within IP Office enables multiple locations to participate in an audio conference. This allows on-site personnel as well as external parties