The eConsole 1 RFA provides an additional operator for eConsole. (Maximum 4 per system).The PC based eConsole has been specifically designed to benefit your business through improved Operator service. Deployment of the eConsole provides the Operator with the correct information to prioritize call handling and give the appropriate response to the caller.
The Operator can also maintain visibility of the number and type of calls waiting to ensure that clients are greeted in a professional manner.