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New hardware capabilities:
- Change to IP403 digital trunk card restrictions.
Single PRI cards now allowed in either slot. Integral CSU support
(applicable
for North America only).
- T1 Support for Small Office Edition
(applicable for North America only).
- 3810 Wireless Handset (applicable for
North America only).
- IP406 V2 with release 2.1.27 core software
Core Software:
- Reliable disconnect on analog lines
with and without ICLID.
- PIN restricted terminals.
- Paging over IP Phones.
- Integrated VPN capabilities.
- All Hunt Group and User parameters are
now merge able.
- Personal ringing on 4400 Series phones,
replaced by distinctive ringing in IP Office 3.0.
Management:
- Streamlined Installation and Administration
Wizard.
- IP Office - Small Office Edition Wizard.
- Moves, Adds and Changes Wizard.
Compact Business Center (CBC)
- Added new alarms: Lost Calls, Trunk
Utilization, Calls Queued and Available Agents.
- New Key Performance Screen: Current
Alarm, Last Alarm and Longest Call Waiting Alarm.
- Trunk Utilization Graphs.
- Email Notification.
- New language support - Italian & Russian.
Voicemail Pro:
- Email reading enabled via TTS.
- Call Data Tagging.
- VM Pro Fax Detection without call flows.
- VB Scripting “GetDTMF” & RecFile” function
present a beep on calls to indicate start of recording of DTMF entries.
- Voicemail Pro Networked Messaging.
IP Office Conferencing Center:
- Web-based Conference booking and scheduling
system (requires Windows 2000/2003 server running IS.
- Web-based conference booking tool to
reserve conference resources (immediate or future).
- Ability to select “Listen-only” or “Speak
& Listen” mode for each participant.
- Email notification to all participants.
- Voice Conference Notification (VCN)
to dial out participants.
- Participants name announcements as they
enter/leave the conference bridge.
- Unique computer-generated Conference
ID for security.
- Unique PIN code for each participant
for security and authentication.
- Web-based reports on conference usage
and voting results.
- Value Proposition Web client interface
(requires Internet Explorer 6.0 or higher) enabling:
- Real-time view of participant’s status
(Dialed in, Logged on to Web client, Speak & Listen, Listen Only).
- Ability for the host to change participant
status in real-time.
- Ability for participants in listen-only
mode to request the right to speak (raise hand function).
- Mute All / Un-Mute All facility for
the host.
- Whisper facility for the host to have
a private conversation with one of the participants.
- Viewing area for reviewing PowerPoint™
presentations (or any other document saved in html format).
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