New hardware capabilities:
- Change to IP403 digital trunk card restrictions. Single PRI cards now
allowed in either slot.
Integral CSU support (applicable for North America only).
- T1 Support for Small Office Edition (applicable for North America only).
- 3810 Wireless Handset (applicable for North America only).
- IP406 V2 with release 2.1.27 core software
Core Software:
- Reliable disconnect on analog lines with and without ICLID.
- PIN restricted terminals.
- Paging over IP Phones.
- Integrated VPN capabilities.
- All Hunt Group and User parameters are now merge able.
- Personal ringing on 4400 Series phones, replaced by distinctive ringing
in IP Office 3.0.
Management
Tools:
- Streamlined Installation and Administration Wizard.
- IP Office - Small Office Edition Wizard.
- Moves, Adds and Changes Wizard.
Compact Business Center (CBC)
- Added new alarms: Lost Calls, Trunk Utilization, Calls Queued and
Available Agents.
- New Key Performance Screen: Current Alarm, Last Alarm and Longest Call
Waiting Alarm.
- Trunk Utilization Graphs.
- Email Notification.
- New language support - Italian & Russian.
Voicemail Pro:
- Email reading enabled via TTS.
- Call Data Tagging.
- VM Pro Fax Detection without call flows.
- VB Scripting “GetDTMF” & RecFile” function present a beep on calls to
indicate start of recording of DTMF entries.
- Voicemail Pro Networked Messaging.
IP
Office Conferencing Center:
- Web-based Conference booking and scheduling
system (requires Windows 2000/2003 server running IS.
- Web-based conference booking tool to reserve
conference resources (immediate or future).
- Ability to select “Listen-only” or “Speak &
Listen” mode for each participant.
- Email notification to all participants.
- Voice Conference Notification (VCN) to dial
out participants.
- Participants name announcements as they enter/leave
the conference bridge.
- Unique computer-generated Conference ID for
security.
- Unique PIN code for each participant for
security and authentication.
- Web-based reports on conference usage and
voting results.
- Value Proposition Web client interface (requires
Internet Explorer 6.0 or higher) enabling:
- Real-time view of participant’s status (Dialed
in, Logged on to Web client, Speak & Listen, Listen Only).
- Ability for the host to change participant
status in real-time.
- Ability for participants in listen-only mode
to request the right to speak (raise hand function).
- Mute All / Un-Mute All facility for the host.
- Whisper facility for the host to have a
private conversation with one of the participants.
- Viewing area for reviewing PowerPoint™
presentations (or any other document saved in html format).
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