Avaya Phone System


 

Avaya Phone System
Business Phone Systems

877-289-2829

www.telecomworldonline.com

IP406 Office V1 (prior to release 3) Discontinued Product

The IP406 V1 (formerly just called the IP406) differs from the IP403 Office in that it supports six expansion modules but excludes the integral Digital extension and Analog extension ports.The IP406 V1 Office base unit is 19” rack mountable and supports as standard-

Note: A data channel is used whenever a call is made from the IP network to an exchange line (Central Office). For example, four people surfing the Internet will use a single data channel since they all share the same line to the ISP. Two people remotely accessing the Office LAN from home will use two data channels since they have dialed in on separate lines. IP extensions do not use data channels.Optional internal upgrades allow for the support of up to 2 x V.90 modem calls and a single Voice Compression Module (VCM) of up to 20 channels. Through support of up to six external Expansion Modules, IP406 V1 office can be enhanced to support a mixture of Analog, Digital or IP phones to maximum of 180.

Voicemail Capabilities:

Four voicemail modes of operation are available:

Hardware Compatibilities:
Modules:

Internal Modules

External modules

Telephone Sets:
IP Office digital phones:
  • 5402 Telephone.
  • 5410 Telephone.
  • 5420 Telephone.

Digital phones:

  • 2402 Telephone.
  • 2410 Telephone.
  • 2420 Telephone.
  • 6408D Telephone.
  • 6416D Telephone.
  • 6424D Telephone.
  • *XM24 DSS Unit.
  • EU24/EU24BL DSS Unit.
  • Analog Telephones

Digital phones:

  • 4406D Telephone.
  • 4412D Telephone.
  • 4424D Telephone.
  • 4450 DSS Unit.
 Cordless and Wireless phones:
  • 9040 Wireless Telephone.
  • 3810 Wireless Telephone..
  • Avaya 3616 IP Wireless.
  • Avaya 3626 IP Wireless

IP Office H.323 IP phones 5600 series:

  • 5601 IP Telephone.
  • 5602SW IP Telephone.
  • 5610 IP Telephone.
  • 5620 IP Telephone.

IP phones supported 4600 Series.

  • 4601 IP Telephone.
  • 4602 IP Telephone.*
  • 4602SW IP Telephone.
  • 4606 IP Telephone.*
  • 4610 IP Telephone.
  • 4612 IP Telephone.*
  • 4620 IP Telephone.
  • 4624 IP Telephone.*

 

Applications:

Create automated customized systems allowing callers to interact with business information, for example,Account enquiry systems, automated ordering systems, Ticket purchasing systems, PIN number checking, Remote time sheet management, etc. Enhance theses systems by using Text To Speech to read information back to callers

Graphical User Interface (GUI) for attendants via a PC-based console for call handling and physical phone for the speech path; an easy way to learn and use sophisticated tools in a comfortable environment.

A powerful desktop application for the IP Office, available in Lite, Professional, and IP Soft phone versions to allow you to control and manage phone calls from your Windows desktop

TAPI-compliant out of the box. IP Office integrates easily with popular contact management applications such as Outlook, ACT! Goldmine and Maximizer. Sophisticated custom applications can be rapidly developed and deployed with our full software development kit.

Report on overall system performance and basic call center functionality for up to three workgroups with quality of service reports, selected group reports, simple plug-and-play installation, and more

The formal Multi-Media Contact Center option, with a full customer management toolset including real time agent, system, group management, standard and custom reporting, real time tracking and analysis, options for agent connection, and remote agent support, wallboards for installations of up to 75 agents.

Powerful voice and IVR applications for the Contact Center that facilitate agent and traffic management forBetter productivity and customer service.

call logger utility, IP Office SMDR, is included which allows the detail of all calls to be sent to a file on the PC.Conferencing solutionsThe built-in

 within IP Office enables multiple locations to participate in an audio conference. This allows on-site personnel as well as external parties.