Integrated
solutions II (is II) is a UNIX based voice processing & call
analysis software application
- Integrated voice power auto attendant
(IVPAA)
- Automatic call routing to extensions
- Optional call redirect on busy
- Night/day operations with separate
greetings
- Multilevel menu of announcements
- No voicemail operations
- Audix voice power (AVP)
- All features of IVPPA plus
- Call answer service
- Personal message on busy or no answer
transfers
- Personal Greetings on user mailboxes
- User settable mailbox passwords
- Send messages from on extension
to another
- Forward received messages with attached
comments
- Broadcast messages to all voicemail
users
- Broadcast message to user definable
groups
- Provides outgoing information only
mailbox
- Allows setup of a “drop off” mailbox
where users can not redirect their call
- Dial by name – users can dial extensions
by last name
- Alternate personal greeting provides
an additional outgoing greeting
- Direct incoming fax calls to fax
extensions 16 classes of service for different user specifications
- Two “general” mailbox options allows
users needing assistance to go directly to that extension System
can handle up to 12 hours of voice mail storage & up to 200,000
call accounting records with optional call accounting system
Integrated solutions II can use either integrated voice power
auto attendant (IVPAA) or audix voice power (AVP) but not both
- Integrated solutions II optional
equipment:
- Call accounting system – tracks,
sorts & controls telephone system usage
- CAS plus – general business
applications
- CAS hospitality – hotel & health
care applications
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