| Integrated solutions II (is II) is a
UNIX based voice processing & call analysis
software application
- Integrated voice power auto attendant (IVPAA)
- Automatic call routing to extensions
- Optional call redirect on busy
- Night/day operations with separate greetings
- Multilevel menu of announcements
- No voicemail operations
- Audix voice power (AVP)
- All features of IVPPA plus
- Call answer service
- Personal message on busy or no answer
transfers
- Personal Greetings on user mailboxes
- User settable mailbox passwords
- Send messages from on extension to another
- Forward received messages with attached
comments
- Broadcast messages to all voicemail users
- Broadcast message to user definable groups
- Provides outgoing information only mailbox
- Allows setup of a “drop off” mailbox where
users can not redirect their call
- Dial by name – users can dial extensions by
last name
- Alternate personal greeting provides an
additional outgoing greeting
- Direct incoming fax calls to fax extensions
16 classes of service for different user specifications
- Two “general” mailbox options allows users
needing assistance to go directly to
that extension
- System can handle up to 12 hours of voice
mail storage & up to 200,000 call
accounting records with optional call accounting system
Integrated solutions II can use either integrated voice power auto
attendant
(IVPAA) or audix voice power (AVP) but not both
- Integrated solutions II optional equipment:
- Call accounting system – tracks, sorts &
controls telephone system usage
- CAS plus – general business applications
- CAS hospitality – hotel & health care
applications
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